Privacy Policy

Last Updated: October 15, 2025

Chief’s Luau Hawaii (“we,” “our,” or “us”) respects your privacy. This page explains how we collect, use, and protect your information when you interact with us online or through our mobile messaging programs.

Information We Collect

We may collect:

  • Personal Details such as your name, email, phone number, and billing information.
  • Booking and Support Information when you purchase tickets or contact customer service.
  • Communication Preferences when you choose to receive texts or emails from us.

How We Use Your Information

Your information helps us:

  • Process reservations and provide customer service
  • Send important updates or event reminders
  • Communicate via text message (only if you’ve opted in)

Information Sharing

We do not sell, rent, or share your personal or mobile contact information with any third parties or affiliates for marketing or promotional purposes. We only share information with approved subcontractors or service providers who support our operations (for example, payment processing or customer support). These partners are required to keep your information confidential and use it only to perform their assigned tasks.


Text Messaging Policy

If you join our text program:

  • We use your mobile number only to send messages you’ve requested (like confirmations or reminders).
  • Your text-message opt-in data and consent will never be shared with anyone.
  • Message & data rates may apply. Reply STOP anytime to cancel.

Data Security

We use industry-standard safeguards to protect your information. While no system is completely secure, we work hard to keep your data safe.


Your Choices

You can:

  • Update or correct your personal information
  • Opt out of promotional messages
  • Stop receiving texts by replying STOP

Contact Us

Have questions? Get in touch:

Chief’s Luau Hawaii
info@chiefsluauhawaii.com
808-664-0448
400 Farrington Hwy, Wet ‘n’ Wild Hawaii, Kapolei, Oahu, HI 96707